Privacy Policy.

7SEA Marketing™ ("7SEA", "we", "our", "us") is a global Shopify agency for D2C brands, founded in August 2020. We operate from a Los Angeles headquarters and a New Delhi studio, serving clients across the United States, United Kingdom, European Union, United Arab Emirates, Australia, New Zealand, Canada, Germany, and India.

This Privacy Policy applies to 7seamarketing.com, all subdomains we operate, and any services, tools, or communications provided by 7SEA Marketing™.

For the purposes of applicable data protection laws (including the EU General Data Protection Regulation, the UK GDPR, and the California Consumer Privacy Act), 7SEA Marketing is the data controller of the personal data collected through our website and services.

We collect information in three ways: information you provide directly, information collected automatically when you use our website, and information from third-party sources.

Information you provide directly

• Contact form submissions — name, email, company, phone number, and message content when you request a consultation or send us an inquiry.
• Newsletter signups — email address and, optionally, name.
• Client onboarding — business information, brand assets, Shopify store access credentials, and other project-related information you share with us during engagements.
• Payment information — billing details processed through our payment providers (we do not store card numbers on our servers).

Information collected automatically

• Usage data — pages visited, time spent on pages, referring URLs, browser type, device type, operating system.
• IP address — automatically logged for security and analytics purposes.
• Cookies and tracking pixels — see Section 4 for details.

Information from third parties

• Publicly available business information (LinkedIn, Instagram, company websites) when evaluating potential client fit.
• Referral information when a client refers you to our services.

We use the information we collect for the following purposes:

• Respond to your inquiries — process consultation requests, answer questions, and provide quotes.
• Deliver our services — build Shopify stores, run marketing campaigns, provide design and development, and handle project management.
• Communicate with you — send project updates, invoices, service notifications, and (with your consent) newsletters and marketing content.
• Improve our website — analyze usage patterns to make our site faster, more useful, and easier to navigate.
• Comply with legal obligations — meet tax, accounting, and regulatory requirements in the jurisdictions where we operate.
• Protect our rights — investigate potential fraud, security incidents, and violations of our Terms of Service.

We do not sell your personal information to any third party.

Our website uses cookies and similar tracking technologies (pixels, web beacons, local storage) to remember your preferences, understand how you use our site, and improve your experience.

Types of cookies we use

• Essential cookies — required for the website to function (e.g., session management, security).
• Analytics cookies — help us understand traffic patterns (Google Analytics, Shopify Analytics).
• Marketing cookies — used by advertising partners to show relevant ads on other websites (Meta Pixel, Google Ads).
• Preference cookies — remember your language, theme preference, and other settings.

Managing cookies

You can control cookies through your browser settings or opt out of specific tracking:

• Google Analytics opt-out: tools.google.com/dlpage/gaoptout
• Meta / Facebook ad preferences: facebook.com/settings?tab=ads
• Browser cookie settings — most browsers allow you to view, delete, or block cookies through their preferences menu.

To deliver our services and operate our business, we use trusted third-party service providers. Each has its own privacy policy governing its handling of your data.

• Shopify — hosting our website and client stores (Shopify Privacy Policy).
• Google (Analytics, Ads, Workspace) — analytics, advertising, and internal collaboration.
• Meta (Facebook, Instagram) — advertising and social media presence.
• Klaviyo — email marketing for our clients (only when you subscribe to a client's list, not our own operations).
• WhatsApp Business — client communication.
• Gmail (Google Workspace) — email correspondence.
• Figma — design collaboration during projects.
• Stripe / Razorpay / PayPal — payment processing (varies by client region).
• Cloudflare — website performance and security.

We select vendors that maintain industry-standard security and privacy practices. However, we cannot control how these third parties handle your data once it is in their systems.

We do not sell, rent, or trade your personal information. We share information only in the following situations:

• Service providers — with the third-party vendors listed in Section 5, strictly to deliver the services you have engaged us for.
• Client access — during active client engagements, our team members based in our New Delhi studio and Los Angeles HQ access project-related information as needed to deliver work.
• Legal obligations — when required by law, court order, or government request in a jurisdiction where we operate.
• Business transfers — if 7SEA is acquired, merged, or reorganized, your data may be transferred as part of that transaction. We will notify you in advance if such a transfer occurs.
• With your consent — any other sharing will require your explicit permission.

We keep your personal data only as long as necessary for the purposes described in this policy:

• Contact form inquiries — retained for up to 24 months to follow up on your inquiry and maintain business records.
• Newsletter subscribers — retained until you unsubscribe.
• Active client data — retained for the duration of our engagement plus 7 years for tax, accounting, and legal compliance.
• Website analytics — aggregated data retained indefinitely; individual user data retained per Google Analytics default (26 months).
• Payment records — retained for 7 years as required by tax authorities.

You can request earlier deletion of your data at any time — see Section 9 for how to exercise your rights.

Because 7SEA operates from both the United States and India, and our clients are located across 9+ countries, your personal data may be transferred to, stored, and processed in countries other than your own.

When we transfer personal data from the European Economic Area, United Kingdom, or Switzerland to countries not deemed to provide an adequate level of data protection, we rely on the following safeguards:

• Standard Contractual Clauses (SCCs) approved by the European Commission with our processors.
• Adequacy decisions where applicable.
• Client-specific data processing agreements for enterprise engagements.

Regardless of where your data is processed, we apply the same security and privacy standards described in this policy.

Depending on your location, you have specific rights over your personal data. We honor all of the following rights for all users, regardless of location:

Universal rights

• Access — request a copy of the personal data we hold about you.
• Correction — request that we fix inaccurate or incomplete data.
• Deletion — request that we delete your data (subject to legal retention requirements).
• Objection — object to specific uses of your data (e.g., marketing communications).
• Portability — receive your data in a structured, machine-readable format.
• Withdraw consent — where processing is based on consent, withdraw that consent at any time.

EU / UK / EEA residents (GDPR)

You additionally have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data lawfully.

California residents (CCPA / CPRA)

You additionally have the right to know what personal information we collect, the right to opt out of the sale or sharing of personal information (we do not sell your data), and the right to non-discrimination when exercising these rights.

Australian residents (Privacy Act)

You additionally have the right to lodge a complaint with the Office of the Australian Information Commissioner.

How to exercise your rights

Email us at contact@7seamarketing.com with your request. We will respond within 30 days (or the timeframe required by your local law, whichever is shorter). We may need to verify your identity before processing certain requests.

We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, alteration, and destruction:

• Encryption in transit — all data transmitted between your browser and our servers is encrypted using TLS/SSL.
• Access controls — access to personal data is limited to authorized team members who need it to perform their job.
• Vendor security — we work only with service providers that maintain industry-standard security practices (SOC 2, ISO 27001, or equivalent).
• Password hygiene — we use password managers, multi-factor authentication, and rotate credentials regularly.
• Incident response — in the event of a data breach that affects your personal data, we will notify you and applicable authorities within 72 hours as required by GDPR and other laws.

No system is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

Our services are intended for business use by professionals aged 18 and above. We do not knowingly collect personal information from anyone under 16 years of age.

If you become aware that a child has provided us with personal information without parental consent, please contact us and we will delete it promptly.

With your consent, we may send you occasional emails about 7SEA services, industry insights, and client case studies. You can unsubscribe at any time by:

• Clicking the unsubscribe link in any marketing email we send.
• Emailing us at contact@7seamarketing.com with the subject line "unsubscribe".

Transactional emails (project updates, invoices, service notifications) will continue as they are essential to the services you have engaged us for.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes, we will:

• Update the "Last updated" date at the top of this page.
• Notify active clients via email.
• Post a prominent notice on our website for at least 30 days.

Continued use of our services after changes take effect constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, we would love to hear from you.

Email: contact@7seamarketing.com
WhatsApp: +91 90136 21346

Postal address (Headquarters):
7SEA Marketing™
Los Angeles, California, USA

Studio address:
7SEA Marketing™
New Delhi, India

We will respond to legitimate inquiries within 30 days, or sooner if required by applicable law.